If you experience difficulty creating or updating your account, call 805-584-4400 (Simi Valley) or 818-865-9304 (Oak Park) or email firstname.lastname@example.org for assistance.
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Full refunds, minus a $5 administration fee per class, will be deducted from all participant initiated refund requests if requested (48 hours’ notice is appreciated) prior to the start of the class.
Requests for refunds received after the start of class and within 5 days following the second class meeting will be prorated based on the number of classes conducted, not attended. Requests for refunds received after the start of the third class meeting will not be granted. Specific refund policies apply to one-day workshops, adult and youth sports leagues, camps, facility permits, trips, special events, preschools, and after-school programs.